This page was last modified on 29/07/2019.
We are aware that you put your trust in us. We therefore see it as our responsibility to protect your privacy. All the data we collect is from the perspective of improving our services to you. On this page we will let you know what information we collect when you use our website (or otherwise come into contact with us), why we collect this information and how we improve your user experience. This way you understand exactly how we work. This privacy policy applies to the services of Spikes NV. We would like to emphasize that Spikes NV is not responsible for the privacy policy of other sites and sources. By using this website you agree to accept the privacy policy.
Spikes NV respects the privacy of all users of this site and we ensure that the personal information you provide is kept safe and treated confidentially.
Our Use of Collected Information
Use of our services
When you sign up for one of our services, we ask you to provide personal data. These data are used to perform the service. The data is stored on the secure cloud servers of Spikes NV or those of a third party. We use this information in combination with the pages visited on our website to understand what you are interested in. For the commercial operation of Spikes, we make a distinction between 3 categories of contact details:
- Customers: contact persons of organizations to which we have provided services in the past 2 years
- Active prospects: contact persons of organizations with whom we are in discussion for the concrete elaboration of a proposal for the provision of services
- Prospects: contact persons of organizations who can potentially use the services of Spikes in the future
Spikes is the controller for all these data.
Providing services
For personal data that is made available to us by customers in the context of our services to them, Spikes considers itself a processor. If we rely on third parties for the services to your organization, we will conclude a processing agreement with that third party in advance. In addition, we also add a data processing agreement or clause to the contract that we conclude with your organization.
Communication
When you send us an email or other messages, or when you interact with Spikes in any other way, we may save those messages. Sometimes we ask for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on the secure cloud servers of Spikes NV or those of a third party. We will not combine this information with other personal information that we have.
Cookies
We collect data in order to gain a better understanding of our customers, so that we can tailor our services accordingly. This website uses “cookies” (A cookie is a small text file that a website places on your computer when you visit the site. The main function of cookies is to distinguish one user from another.) website to help analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to secure servers of Spikes NV or those of a third party. We use this information to keep track of how people use our website, to compile reports on website activity and to offer other services related to website activity and internet usage. The end goal of this is to have a clear picture of which services of Spikes interest you.
Purposes
We do not collect or use information for purposes other than the purposes described in this privacy policy unless we have obtained your consent in advance.
Third parties
Your information will not be shared with third parties for commercial purposes. In some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your information. The data that your organization makes available in the context of our services to you, may be shared with third parties in the context of the provision of those services (see section “Providing services”).
Changes
This privacy statement is tailored to the use of and the possibilities on this site and to the commercial and operational operation of Spikes. Any adjustments and / or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.
Choices for Personal Information
We offer all visitors the opportunity to view, change or delete all personal information that has been provided to us at that time.
Adjust / unsubscribe newsletter service
At the bottom of every commercial mailing you will find the option to change your details or to unsubscribe.
Adjust / unsubscribe communication
If you want to change your details or have yourself removed from our files, you can contact us. See the contact details below.
Turn off cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser.
Privacy statement for Spikes applicants
At Spikes NV, we attach great importance to the processing of your application data in a manner that is in accordance with the existing GDPR regulations regarding the protection of your privacy. By submitting your application data, you agree that the personal data will be processed by Spikes and included in our database. This information will be treated confidentially by us and will only be used for the recruitment and selection procedure at Spikes. We will not provide information to third parties unless we are required to do so by law. Spikes collects and processes data from applicants (required and optional) directly or by means of forms and / or attached CVs via the Job site of Spikes with URL Jobs.spikes.be or via an internal vacancy. Spikes also collects and processes applicant data through personal contacts, phone calls and / or email. The data of applicants that are stored in the database are: identity, place of residence, address, nationality, marital status, e-mail address and telephone number, education (s) and education (s), further training, courses and internships followed, language skills, and employment history (current and past employers, any references). Spikes stores the data of applicants during and after the recruitment and selection procedure. After the recruitment and selection procedure, the data of applicants will be kept for a maximum of 5 years and this solely for the purpose of informing the applicant of possible suitable future vacancies. If you want to change your Application details or have yourself removed from our files, you can contact us by email: Inge Dom – inge.dom@spikes.be Michelle Fimmers – michelle.fimmers@spikes.be Or via the general ones below contact details.
Questions and feedback
We regularly check whether we comply with this privacy policy. If you have any questions or comments about this privacy policy, please contact us: Spikes NV WAW Building Mechelsesteenweg 64 B – 2018 Antwerp Tel: +32 3 451 94 90.