Getting Started with M365 Copilot

Microsoft 365 Copilot makes generative AI accessible for your employees. Our Copilot implementation and adoption program enables your organization to thoughtfully and strategically embrace this technology. A strong vision, preparation, and persona-driven adoption are central to this approach.

Why?

Thoughtful scenarios, roles, and personas with expertise in your sector
More awareness among your employees for a successful Copilot adoption
More certainty thanks to an effective governance approach
A strategy tailored to the maturity of your organization

within a long term vision

Microsoft 365 Copilot Implementation

Microsoft Copilot is a game-changer in productivity. But to harness its full potential, more is needed than just the tool itself. Our IT experts assist your organization in the successful implementation and adoption of this technology.

Microsoft Copilot Partner

Spikes was selected by Microsoft for the Copilot Jumpstart Program, providing us with continuous access to the latest insights, and specific accelerators and workshops exclusively supported by Microsoft for members of this program.

The Spikes implementation methodology consists of three phases, each targeting a specific audience within your organization and featuring different accelerators for optimal tool deployment: Be Aware, Prepare, and Drive Value.

Be Aware

Together, we create awareness and inspiration about Copilot, align a vision on collaboration and employee engagement, and assess the business fit and value of Copilot.

Create Awareness & Inspiration
Copilot is most effective when Office 365 apps are fully utilized. Increase awareness of modern, efficient ways of collaboration and be inspired by how Copilot can serve as an accelerator for smarter teamwork through everyday use cases.
Maturity, Vision, and Employee Engagement
We map the usage of existing platforms (SharePoint, Teams, OneDrive, etc.) across the different departments and create a long-term vision for collaboration, productivity, and engagement.
Business Fit & Business Value
We map business personas to relevant Office 365 tools and identify multimodal interactions per persona on relevant processes. We chart use cases where Copilot generates significant business value and set priorities.

Spikes Accelerators

Prepare

Before we can start using Copilot, it must be validated whether your organization is ready from a technical standpoint, in terms of content lifecycle management, and security or compliance. Together, we identify the necessary actions to address any shortcomings.

Technical Readiness
Together with your IT departments, we conduct a readiness assessment in the areas of Office 365, Licenses, Accounts, Software, Network/Firewall, Access Control, and Update Management.
Data Governance
The higher the quality of your data, the more accurately Copilot will function. We conduct an assessment in the areas of Content Management (Information Architecture, Naming Conventions, Versioning, etc.) and content lifecycle management practices (archiving, provisioning, etc.). We define a content scope for the semantic index and ensure that sensitive content is excluded.
Security & Compliance
With the Security and Compliance assessment, we map out how (potentially sensitive) information is shared both internally and externally. We focus on the principles of ‘just enough access’ to ensure that the right information is searchable. We take necessary actions to avoid potential security risks.

Drive Value

The goal of adopting Copilot is to ensure that employees are engaged and experience the benefits of Copilot in their daily use. To achieve and monitor this, we employ a continuous improvement approach to maximize the value generated. We also establish a process to keep everything up-to-date in line with the Microsoft roadmap.

Manage Change
We increase the adoption of the underlying applications and teach end users how to use Copilot with best practices, and how to handle the potential risks of AI. We implement a Copilot Center of Excellence and establish a user community to maximize adoption and gather feedback.
Measure Impact, Improve & Scale-up
We continuously and systematically collect information about user satisfaction, adoption, and performance. This allows us to measure the real impact and relevance of Copilot on the applied use cases so they can be optimally rolled out more broadly in your organization. We also offer ‘art of the prompt’ courses to increase effectiveness.
Stay updated
We ensure that you are always informed about the latest updates and features from Microsoft and explore how they can be applied to your workloads.

Spikes Accelerators

Ready to get started with Copilot?

Contact one of our experts without obligation and find out how Spikes can unburden your organization with a long-term vision.

Where does your organization stand today?

Book a meeting with Dirk