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Case: end-to-end business process integrated with B2B portal

Introduction Last week-end we implemented an innovative and visionary process-based solution for one of our customers. The reasons why this implementation is so interesting are: – From a Business perspective, the solution implements the ‘digital organization’, allowing the customer to work with paperless core processes (NWOW) – From a Technical perspective the solution is an …

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I went to the SharePoint Conference 2011 in LA and I brought back …

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The SharePoint Conference 2011 in Anaheim, CA, USA is over. 7500 IT professionals and users (approx. 1/3 of the participants had a business profile!) attended some 250 sessions in 3,5 days. Here are my personal takeaways. Project Server 2010 Brilliant product built on SharePoint 2010 (‘you can’t have one without the other’); includes portfolio management …

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BPM is ‘Old School’: Adaptive Case Management is here to stay

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Intro If you have been modeling processes for a while, you have probably experienced the situations where nothing seems to work. Suddenly, when discussing a particular process with your audience, your tips and tricks don’t work anymore. And you think “What’s wrong with me?” or “What’s wrong with these people?”. Here is a potential answer: …

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What most people forget about Task Assignment

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What is Task Assignment? Task Assignment (aka Role Resolvement) is the mechanism that decides ‘at run-time’ to which user a work flow task should be assigned. It is an essential part of every process engine. If the process defines that a request needs to be approved by the Head of Procurement, then the Task Assignment …

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Business Process Modeling: the Overview

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Introduction Automating workflows is becoming more and more popular (and I’m, of course, glad for that). Every workflow implementation project starts with documenting the underlying business process. (I am not going to elaborate on the definition of workflow and process here, that is a subject for a separate blog.) The big question is: how …

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Something about ‘Readers’ and ‘Writers’

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Most Content Management environments in organizations are designed in a 1-dimensional way, with 1 structure, 1 taxonomy, 1 set of properties etc. A kind of ‘one size fits all’ approach. That surprises me. Every piece of content has one or more authors or ‘Writers’ and one or (hopefully) more ‘Readers’. Wouldn’t it be normal then …

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Document Management and Transactional Systems: 2 worlds apart?

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Many organizations have implemented a Document Management Systems (DMS). But that doesn’t mean that documents are now more integrated in the line-of-business applications than before. What is your strategy to integrate document flows in your ICT Architecture? The problem is that, although documents are the most common information carriers in many organizations, they lead a …

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The right definition level

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When designing true process-based applications, a first step in the right direction is use the correct definition level of ‘the business process’. In this blog post I will concentrate on human processes, i.e. the type of business processes in which people interact with each other and with applications to produce some work. This topic is …

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